As of 5/4/2020
Dear Patients,
We hope everyone has stayed safe during this unprecedented pandemic. We wanted to communicate regarding our plan to slowly start to reopen. We’ve been offering emergency care for urgent medical needs, along with curbside service for contact lens and glasses pickup. We will continue those services, and will be re-opening May 11, 2020 to begin offering other essential care. Beginning May 11th we will return to our normal hours.
As we ease back into providing routine and well visits, priority will be given to patients with medical conditions or who are having significant problems. Please be patient as the volume of visits we can see will be limited based on safe physical distancing practices and to ensure proper disinfection between patients.
The safety of our patients and staff is our number one concern and we are taking every precaution to ensure as safe of an environment inside our office as possible. In addition to decreasing the number of patients scheduled, there will be a number of requirements that most of you have already seen with visits to other businesses and services.
Here is a list of those requirements:
In addition, we have added extra cleaning and disinfection practices that will be continually performed in the office. All frames that are touched will be disinfected before being put back on the display boards. All staff members will be wearing masks and screened for temperature and symptoms as well.
We look forward to seeing all of you back as soon as possible.
Sincerely,
Doctors and staff at Hemler Family Eye Care
As of 3/18/2020
Due to CDC regulations, until further notice, we are only seeing emergency or medically necessary patients by appointment only.
Office hours will be as follows for scheduled appointments only:
Monday & Wednesday: 9 AM – 1 PM
Tuesday & Thursday: 3 PM – 7 PM
Friday: Closed
Please refrain from picking up eyeglasses and contact lenses unless absolutely necessary.
Thank you for your cooperation and stay safe!
As of 3/17/2020
***Health Update***
As we are considered an essential business, we will remain open for now.***For the safety of our staff and our patients we are requiring patients to limit bringing any family members along unless they are essential (i.e. parent of minor, driver, etc.).***
If you are scheduled and are unable to find care for your children, we kindly ask that you reschedule to a later date. If you are ill, or if anyone in your family is ill, we kindly ask you to reschedule. We want to create as much social separation as possible while still being able to care for our scheduled patients. Thank you for your understanding!
As of 3/16/2020
During this time of unrest, we want to reassure our patients that we are being proactive and safety is our foremost concern. We have always practiced universal precautions such as disinfecting all equipment and washing hands between every patient. At this time, we are taking additional steps to prevent the spreading of COVID-19 and any illness. For example, all surface areas will be cleaned thoroughly multiple times per day.
We are closely following the Centers for Disease Control's recommendations and will proceed as instructed.
We kindly ask any patient who is sick or has been in close contact with someone who is sick to please reschedule. If you have been out of the country within the last three weeks, have been diagnosed with COVID-19 or influenza, or have been in close contact with someone who has, please reschedule.
Any staff member who becomes ill will not be at the office.
We have also adopted a no handshake, no hug policy.
Thank you for your cooperation.
Dear Patients,
We hope everyone has stayed safe during this unprecedented pandemic. We wanted to communicate regarding our plan to slowly start to reopen. We’ve been offering emergency care for urgent medical needs, along with curbside service for contact lens and glasses pickup. We will continue those services, and will be re-opening May 11, 2020 to begin offering other essential care. Beginning May 11th we will return to our normal hours.
As we ease back into providing routine and well visits, priority will be given to patients with medical conditions or who are having significant problems. Please be patient as the volume of visits we can see will be limited based on safe physical distancing practices and to ensure proper disinfection between patients.
The safety of our patients and staff is our number one concern and we are taking every precaution to ensure as safe of an environment inside our office as possible. In addition to decreasing the number of patients scheduled, there will be a number of requirements that most of you have already seen with visits to other businesses and services.
Here is a list of those requirements:
- Regardless of the reason for the visit, every patient entering our office must wear a face mask or cover. Please plan to provide your own.
- Only the scheduled patient will be allowed to enter unless assistance from one guardian or caregiver is necessary. Please do not bring additional family members.
- Upon entering for an appointment, your temperature will be taken and a series of screening questions will be asked. If anyone fails this screening, they will be asked to reschedule.
- Once screened, every patient will be asked to wash his/her hands.
- We ask that you limit touching anything in the office as much as possible.
- We ask that all paper work be completed before your visit. All forms are available on our website, www.hemlerfamilyeyecare.com. If you do not have access to print these out, we can mail them to you. Please let us know if you need them mailed.
- If looking at glasses in the optical, we ask that only the opticians remove frames from the frame board to reduce as much contact as possible.
- All dispenses and adjustments will continue to be done from in the parking lot to limit the amount of patients in the office. When you arrive simply call the office at 717-630-2922, and someone will assist you shortly.
In addition, we have added extra cleaning and disinfection practices that will be continually performed in the office. All frames that are touched will be disinfected before being put back on the display boards. All staff members will be wearing masks and screened for temperature and symptoms as well.
We look forward to seeing all of you back as soon as possible.
Sincerely,
Doctors and staff at Hemler Family Eye Care
As of 3/18/2020
Due to CDC regulations, until further notice, we are only seeing emergency or medically necessary patients by appointment only.
Office hours will be as follows for scheduled appointments only:
Monday & Wednesday: 9 AM – 1 PM
Tuesday & Thursday: 3 PM – 7 PM
Friday: Closed
Please refrain from picking up eyeglasses and contact lenses unless absolutely necessary.
Thank you for your cooperation and stay safe!
As of 3/17/2020
***Health Update***
As we are considered an essential business, we will remain open for now.***For the safety of our staff and our patients we are requiring patients to limit bringing any family members along unless they are essential (i.e. parent of minor, driver, etc.).***
If you are scheduled and are unable to find care for your children, we kindly ask that you reschedule to a later date. If you are ill, or if anyone in your family is ill, we kindly ask you to reschedule. We want to create as much social separation as possible while still being able to care for our scheduled patients. Thank you for your understanding!
As of 3/16/2020
During this time of unrest, we want to reassure our patients that we are being proactive and safety is our foremost concern. We have always practiced universal precautions such as disinfecting all equipment and washing hands between every patient. At this time, we are taking additional steps to prevent the spreading of COVID-19 and any illness. For example, all surface areas will be cleaned thoroughly multiple times per day.
We are closely following the Centers for Disease Control's recommendations and will proceed as instructed.
We kindly ask any patient who is sick or has been in close contact with someone who is sick to please reschedule. If you have been out of the country within the last three weeks, have been diagnosed with COVID-19 or influenza, or have been in close contact with someone who has, please reschedule.
Any staff member who becomes ill will not be at the office.
We have also adopted a no handshake, no hug policy.
Thank you for your cooperation.
Welcome to Hemler Family Eye Care, where the one-on-one attention we give each patient sets us apart from others in the field. Since the year 2004, we have been serving Hanover, Pennsylvania and its surrounding communities with the highest level of eye care. Your eye health is of great importance to us! We provide routine eye exams, contact lens evaluations and fittings, and management of many ocular diseases including glaucoma.
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Voted #1 Optometrist 2015, 2016, 2017, 2018 & 2019
At Hemler Family Eye Care we are more than happy to support all of our patients - from young children to mature adults - and make sure that our patients are treated like family. From the time you walk through our doors until your visit is over, our dedicated staff will help you with all of your eyecare needs including choosing the correct frames and lenses to suit your eyewear needs.
We invite you to visit our beautiful frame dispensary and choose from the latest in fashionable eyewear. We carry both affordable and high-end frames such as Silhouette, Bebe, Flexon, Nike, and many more!
We have specially trained staff who are committed to serving you and your entire family. Please visit us at Hemler Family Eye Care in Hanover, PA. Dr. Edward Hemler, Dr. Katie Hertz and staff are ready to meet you and help you with your eyecare needs!
We invite you to visit our beautiful frame dispensary and choose from the latest in fashionable eyewear. We carry both affordable and high-end frames such as Silhouette, Bebe, Flexon, Nike, and many more!
We have specially trained staff who are committed to serving you and your entire family. Please visit us at Hemler Family Eye Care in Hanover, PA. Dr. Edward Hemler, Dr. Katie Hertz and staff are ready to meet you and help you with your eyecare needs!
Probably the most professional staff I've seen in a very long time. |
The office is beautiful, the staff is very friendly and helpful, and the eye doctors are very knowledgeable, friendly, and professional! |
Friendly staff, very professional services and no waiting. Excellent visit. |